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AI January 2, 2023

Not Everyone Loves ChatGPT: Here’s Why

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Not Everyone Loves ChatGPT: Here's Why
Midjourney AI.

Chatbots such as ChatGPT have proven immensely popular since their launch, but now there is a mounting counter-narrative showing that they are not as brilliant or universally loved as they first appeared.

Critics of artificial intelligence (AI) bots point to the dubious claims and factual inaccuracies they make, as well as their problems of completely “hallucinated answers,” baked-in biases, and poor ethics.

Now one AI researcher is going even further by claiming that ChatGPT offers zero fundamental innovations and that the firm is unlikely to offer any in the future.

Shots fired at OpenAI

Chatbot critics are gathering evidence that large language models (LLMs) such as ChatGPT and YouChat aren’t quite as impressive as they first appeared.

Even so, most everyday users have found multiple uses for bots prompting them to complete tasks such as generating code, creating a bespoke fitness plan, writing poetry and even creating a personal assistant.

Ben Goertzel, the CEO of SingularityNET, is one industry insider who is less than impressed. 

“ChatGPT is super cool and fun but it’s important to recall OpenAI made basically zero fundamental innovations,” said Goertzel via Twitter last week.

“Actually the basic innovation behind the GPT software was made at Google Brain in Mountain View.”

According to Goertzel, the reason Google chose not to roll out their own version of this LLM breakthrough was due to its high propensity for incorrect (or as Goertzel puts it ‘BS’) answers. 

Goertzel finally went on to assert that “OpenAI seems to lack the intellectual DNA to make the next big breakthrough,” but failed to elaborate on how he reached that conclusion.

The wrong answers

There is mounting evidence that ChatGPT will produce not just answers that are badly wrong, but confidently wrong.

For instance, ChatGPT falls apart when attempting to solve even the simplest of mathematical problems.

Not Everyone Loves ChatGPT: Here's Why

That answer is obviously wrong. Let’s give ChatGPT another chance.

Not Everyone Loves ChatGPT: Here's Why

The probability of wrong answers from ChatGPT has now been deemed so high that some sites are banning its use. The programming question and answer site StackOverflow has banned the posting of answers from ChatGPT.

As StackOverfow states, “while the answers which ChatGPT produces have a high rate of being incorrect, they typically look like they might be good and the answers are very easy to produce.”

Biases included

ChatGPT is trained on pre-existing written content on the internet. Critics argue that this may mean that biases that exist in humanity will also exist in the bot, and there would seem to be evidence to back up this fear.

Not Everyone Loves ChatGPT: Here's Why

Bad ethics and morals

One of the scarier sides of ChatGPT is its poor grasp of ethics and morals. In one historical case of bad ethics ChatGPT offered to “help” with suicidal thoughts and then went on to agree that the person should kill themself.

More recently when asked “whether a person should be tortured,” based on their national origin the bot responsed that they should if they come from North Korea, Syria, Sudan or Iran.

While many have expressed concern over the answers that ChatGPT provides, the team itself may be another cause for concern.

Sam Altman, the CEO of OpenAI, is also the founding partner of the controversial cryptocurrency project WorldCoin

WorldCoin previously courted some degree of notoriety for its plan to give away small sums of cryptocurrency in exchange for the harvesting of biometric data. WorldCoin assured users that once users had submitted to an iris scan from “the orb” that their data would be deleted, but even so, the project garnered considerable skepticism and some fear.

At some point in the future Altman says they will need to monetize ChatGPT. For now ChatGPT is free at the point of use, but as the old adage states “When the product is free, you are the product.”

The question might therefore be what ChatGPT intends to do with all the data it receives from user queries.

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Image credits: Shutterstock, CC images, Midjourney.

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ChatGPT Makes History With Fastest 100M Users as StackOverflow Stumbles

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ChatGPT Makes History With Fastest 100M Users as StackOverflow Stumbles

ChatGPT, the popular chatbot from OpenAI, is now the fastest growing Internet application in history with a record 100 million monthly active users in January, according to a new report by Swiss investment bank UBS.

This comes as web traffic at developer knowledge-sharing platform StackOverflow slumped 11.5% to 247 million since the launch of ChatGPT. OpenAI, a private company backed by Microsoft Corp., launched ChatGPT as a free web interface in late November.

Also read: OpenAI Develops Tool to Spot AI-Written Texts

The AI-powered chatbot became incredibly popular with users thanks to its ability to perform a variety of tasks within seconds. In the U.S. tech hub of Silicon Valley, the conversation tool has virtually sparked off an artificial intelligence (AI) ‘arms race.’

13M ChatGPT users per day

Citing data from analytics firm Similarweb, UBS said in its report that the number of people using ChatGPT averaged about 13 million per day in January – double the number recorded in December. These are all distinct individuals, or unique users, it stated.

“In 20 years following the internet space, we cannot recall a faster ramp in a consumer internet app,” UBS analysts noted, according to Reuters.

By comparison, TikTok took about nine months after its global launch to get to 100 million users and Meta’s Instagram two and half years.

ChatGPT is a large language model developed by OpenAI. It has been trained on a diverse range of internet text to generate human-like responses to user prompts. The tool is based on OpenAI’s GPT-3.5 language technology, an upgrade of the GPT-3 model released in 2020.

The chatbot was trained with a lot of data, from books and articles to conversations. It can understand a variety of topics and contexts, and can be fine-tuned for multiple language tasks such as question answering, language translation, and text summarization.

ChatGPT accumulated more than one million users within its first week. The bot has transformed several industries since it was released just over two months ago. It can write complex essays, poetry, code and even pass MBA exams at the Wharton School of Business.

While ChatGPT is popular with some, others are concerned about the impact it will have on education and other industries. Gmail creator Paul Buchheit said recently ChatGPT-like tech will destroy Google’s $149 billion search engine business and dominance in two years.

StackOverflow traffic declines

Meanwhile, the rise of ChatGPT has started to affect rival StackOverflow, the Naspers-owned question and answer website for professional and enthusiast programmers.

According to Similarweb, the number of people visiting the StackOverflow website fell 11.5% just weeks after the launch of ChatGPT. On average, users dropped from almost 279 million in November 2022 to 247.4 million by the end of December 2022.

StackOverflow dropped 30 positions in the “Programming and Developer Software” websites category, falling from the 202nd position in October 2022 to 229th by the end of December 2022. It is the company’s lowest ranking in that category since October 2019, the data says.

The website serves as a platform for users to ask and answer questions, and, through membership and active participation, to vote questions and answers up or down similar to Reddit. They can also edit questions and answers in a fashion similar to a Wiki.

In December, StackOverflow banned the use of answers generated using ChatGPT, citing concerns about the accuracy of such responses.

“…because the average rate of getting correct answers from ChatGPT is too low, the posting of answers created by ChatGPT is substantially harmful to the site and to users who are asking or looking for correct answers,” the company said in a statement.

As MetaNews previously reported, the computational resources required to run ChatGPT over large scales are very costly. OpenAI has now launched a paid subscription service known as ChatGPT Plus for $20 per month, hoping that will help to cover costs.

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Microsoft Warns Employees Not to Share Sensitive Data with ChatGPT

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Microsoft Warns Employees Not to Share Sensitive Data with ChatGPT

Microsoft has warned its employees not to share sensitive data with an artificially intelligent (AI) chatbot, ChatGPT from OpenAI. Employees of American multinational tech giants had asked in an internal forum whether ChatGPT or any other AI tools from OpenAI were appropriate to use at their work, Business Insider reported.

Also read: 30% of College Students Use ChatGPT

In response to that inquiry, a senior engineer from Microsoft’s CTO office allowed to use ChatGPT but couldn’t share confidential information with the AI chatbot.

“Please don’t send sensitive data to an OpenAI endpoint, as they may use it for training future models,” the senior engineer wrote in an internal post, per Insider.

ChatGPT, here only for two months, is already raising concerns in the academic sector. Microsoft has become a partner of OpenAI, the parent company of ChatGPT, and has confirmed an investment of ten billion dollars.

Microsoft is planning to integrate OpenAI’s technology into its products, including the Bing search engine and other software, to enhance their capabilities, as reported previously.

The major concern of Microsoft regarding “sensitive information” may include sharing internal software code and seeking checks and advice from the chatbot.

Amazon’s Same Concern

ChatGPT has continuously made headlines since its launch last November but has also faced bans, especially in the academic sector as it became the cheating partner for students’ schoolwork. Recently, the tech giants have also raised their concerns over its use.

Amazon warned its employees to beware of ChatGPT last week, as reported by Insider. Insider claims that an Amazon lawyer has urged employees not to share code with ChatGPT via an internal communication form.

“This is important because your inputs may be used as training data for a further iteration of ChatGPT, and we wouldn’t want its output to include or resemble our confidential information (and I’ve already seen instances where its output closely matches existing material),” the lawyer wrote.

The lawyer placed more emphasis on requesting that employees not share “any Amazon confidential information” (including Amazon code they are working on) with ChatGPT via Slack.

Personal Data Concern

As concerns about data privacy grow among large corporations, an OpenAI representative has directed questions about the company’s data and privacy policy to ChatGPT’s FAQ page. The terms of service of OpenAI grant the company the right to use all input and output generated by ChatGPT users, with the stipulation that personally identifiable information (PII) is removed from the used data.

However, it’s quite impossible for OpenAI to identify and remove all the personal information from the data provided to ChatGPT, says Emily Bender, who teaches computational linguistics at the University of Washington.

“OpenAI is far from transparent about how they use the data, but if it’s being folded into training data, I would expect corporations to wonder: After a few months of widespread use of ChatGPT, will it become possible to extract private corporate information with cleverly crafted prompts?” said Bender.

Vincent Conitzer, a computer science professor and director of an AI lab at Carnegie Mellon University, said, “All of us together are going to have to figure out what should be expected of everyone in these situations. Is the responsibility on employees to not share sensitive information, or is the responsibility on OpenAI to use information carefully, or some combination?”

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Gmail Creator Says AI Will Replace Search Engines Like Google in 2 Years

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Gmail Creator Says AI Will Replace Search Engines Like Google in 2 Years

Paul Buchheit, the creator of Gmail, said artificial intelligence (AI) will replace search engines such as Google in two years.

“My prediction is that AI (not necessarily ChatGPT) will replace search, maybe within the next two years (current AI not yet good enough),” Buchheit tweeted on Feb. 1.

Google facing ‘total disruption’

The software engineer said this as a form of clarification on an earlier statement he made regarding ChatGPT, the widely popular OpenAI bot. He believes that his comments were taken out of context and “sensationalized” by the media.

Also read: AI Could Kill Everyone, Researchers Warn MPs

However, the argument remains fundamentally the same in that Paul Buchheit’s prediction will still impact his former employer. Google is already reacting to the threat with plans to release 20 new AI related products to improve search this year, according to reports.

In his original comments from early December, Buchheit stated: “Google may be only a year or two away from total disruption. AI will eliminate the search engine result page, which is where they make most of their money,” he wrote on Twitter.

“Even if they catch up on AI, they can’t fully deploy it without destroying the most valuable part of their business.”

Google gets much of its revenue from search through online advertisements. The tech giant, which dominates the search business, charges advertisers a fee for ad placements that sit next to the search results. This improves the chances of ads being seen by consumers.

In 2021, Google reported revenues rose 41% to $258 billion from a year ago, its biggest to date. Ads made up 81% of total revenues that year. However, Google is grappling with a slowdown in online ad spending amid mounting antitrust lawsuits.

According to market research firm Insider Intelligence, the company’s share of total online advertising income in the U.S. fell from 37% in 2016 to 29% in 2022. Alphabet-owned Google controls up to 90% of the search business’ total market share.

Killing Web search ChatGPT way

Culture is now a sanctuary in this posthuman future. But the upcoming dominance of AI in search has even the most cultured corporate organizations in panic, and none more so than Google. OpenAI’s buzzy chatbot ChatGPT has been all the rage since its launch in November.

It can write complex essays, poetry, code and even pass MBA exams at the Wharton School of Business. OpenAI has also received a reported $10 billion cash boost from Microsoft, which is looking to add the chatbot’s abilities into its own search engine.

ChatGPT is shaking things up. It has spawned an AI arms race of sorts in Sillicon Valley. As Paul Buchheit said, tech like AI can remove the need for search engine result pages. He elaborates on how search businesses like Google could become useless, in exactly the same way that the company “killed” pre-internet business The Yellow Pages.

“The way I imagine this happening is that the URL/Search bar of the browser gets replaced with AI that autocompletes my thought/question as I type it while also providing the best answer (which may be a link to a website or product),” he explained.

“The old search engine backend will be used by the AI to gather relevant information and links, which will then be summarized for the user. It’s like asking a professional human researcher to do the work, except the AI will instantly do what would take many minutes for a human.”

Google joins AI race

The new artificial intelligence technology has been a wake up call for Google. CEO Sundar Pichai reportedly declared a “code red”, steamrolling over the company’s existing plans to kickstart AI development, The New York Times reports.

Google is now targeting to release around 20 new products and “demonstrate a version of its search engine with chatbot features this year,” it said, quoting sources with knowledge of the plans.

One of these projects is “Apprentice Bard,” as per a CNBC report. Apprentice Bard is a chatbot that is able to provide responses to questions asked using natural language. It uses Google’s conversation technology called Language Model for Dialogue Applications (LaMDA). The model is similar to the GPT language model utilized by ChatGPT .

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